Privacy Policy

1. Data Controller

The Data Controller of personal data is RE/MAX Facile Casa, with its registered office at Via Foro Boario, 18, 25124, Brescia, VAT number 03618100980. For any information regarding the processing of personal data, you can contact the Data Controller at the email address: info@remaxfacilecasa.it.

2. Types of Data Collected

RE/MAX Facile Casa collects and processes the following personal data:

- Identification data: name, surname, address, phone number, email address. - Real estate data: information about properties of interest or for sale. - Browsing data: IP addresses, access data, browsing statistics through cookies and similar technologies.

Personal data is collected directly from the data subject through online forms, emails, or phone contacts.

3. Purpose of Processing

Personal data is processed for the following purposes:

- Managing requests for information about properties and services offered. - Communicating updates or commercial offers related to real estate services. - Fulfilling contractual and pre-contractual obligations. - Managing relationships with clients and potential clients. - Statistical analysis and website improvement.

4. Legal Basis

The processing of personal data is based on the following legal bases:

- Execution of a contract or pre-contractual measures (Art. 6, para. 1, letter b) GDPR). - Consent of the data subject for marketing purposes (Art. 6, para. 1, letter a) GDPR). - Compliance with legal obligations (Art. 6, para. 1, letter c) GDPR). - Legitimate interest of the Data Controller for the management and improvement of services (Art. 6, para. 1, letter f) GDPR).

5. Data Retention

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected, in compliance with the principles of necessity and proportionality. Specifically, data for marketing purposes will be retained until consent is withdrawn, while data related to contractual obligations will be retained for the duration of the contract and for an additional ten years for the purpose of fulfilling fiscal and legal obligations.

6. Rights of the Data Subject (Art. 15-22 GDPR)

The data subject has the right to:

- Access their personal data and obtain a copy of it. - Rectify inaccurate or incomplete data. - Erase personal data (right to be forgotten) in the cases provided by the GDPR. - Restrict the processing of personal data under certain circumstances. - Object to the processing of personal data for legitimate reasons. - Receive their personal data in a structured, commonly used, and machine-readable format (data portability). - Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise their rights, the data subject can contact the Data Controller at the provided contact details.

7. DPO and Contacts

Currently, RE/MAX Facile Casa has not appointed a Data Protection Officer (DPO). However, for any requests or clarifications regarding the processing of personal data, you can contact RE/MAX Facile Casa at the email address info@remaxfacilecasa.it.

The data subject also has the right to lodge a complaint with the competent supervisory authority, in Italy the Garante for the protection of personal data, if they believe that the processing of personal data is carried out in violation of the provisions of the GDPR.